SBI General Achiever Program Interview Questions and Answers in 2025
SBI General Achiever Program Interview Questions and Answers in 2025
The SBI General Achiever Program, presumed to be a training and placement initiative by SBI General Insurance in collaboration with partners like NIIT IFBI or EduTap, is designed to prepare graduates for roles such as Business Development Executive, Relationship Manager, or Sales Executive in the insurance sector. SBI General Insurance, a subsidiary of State Bank of India, is a leading non-life insurer in India, offering products like health, motor, and home insurance. With a projected 1.5 lakh banking and insurance vacancies in India in 2025, the program likely offers a starting CTC of ₹3.5–5 LPA and a stipend during training (₹5,000–10,000/month). The selection process typically includes an online aptitude test and face-to-face interview, focusing on sales, customer service, and insurance knowledge. This blog provides common interview questions and sample answers for the SBI General Achiever Program, with preparation insights from Eduooze Skill Institute.
Source: SBI General Insurance Careers – www.sbigeneral.in
Overview of the SBI General Achiever Program
- Program Structure (Inferred):
- Duration: 1–3 months of training (classroom and on-the-job), covering insurance products, sales techniques, customer relationship management, and regulatory compliance (e.g., IRDAI guidelines).
- Certification: Certificate in Insurance Sales or Relationship Management from a partner institute (e.g., NIIT IFBI), requiring minimum 60% marks.
- Job Role: Business Development Executive or Relationship Manager, responsible for selling insurance products (e.g., health, motor), achieving sales targets, and managing client relationships.
- Eligibility (Inferred):
- Age: 21–30 years.
- Education: Graduate with 50%+ marks in any discipline (regular mode preferred).
- Experience: 0–3 years, with preference for sales or customer-facing roles.
- Requirements: No immediate family employed at SBI General Insurance, proficiency in English and local language, valid ID proofs (PAN, Aadhaar).
- Salary and Stipends (Inferred):
- Training: ₹5,000–10,000/month stipend.
- Post-placement: ₹3.5–5 LPA CTC, with performance-based incentives.
- Locations: Placements across India, including Bihar and Jharkhand (e.g., Patna, Ranchi).
- Program Fees: ₹1,00,000–1,50,000 + GST, with loan options available.
Eduooze Skill Insight: “The SBI General Achiever Program is ideal for candidates with a knack for sales and customer engagement in the insurance sector. Our PGCRB program ensures success in its competitive interviews,” says Bhavna Rohera, Banking and Insurance Trainer.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
The Selection Process
Based on SBI General Insurance hiring practices and candidate feedback from AmbitionBox and Glassdoor, the selection process likely includes:
- Online Application:
- Register via www.sbigeneral.in or partner portals (e.g., NIIT IFBI) with a ₹500–1,000 application fee.
- Submit resume, academic certificates, PAN card, address proof, and relieving letter (if applicable).
- Online Aptitude Test:
- 50–60 questions covering Numerical Ability, Logical Reasoning, Verbal Ability, and Basic Insurance/Banking Awareness.
- Duration: 60 minutes, with negative marking (0.25 marks per wrong answer).
- Example: Solve a data interpretation question on premium growth or a cloze test on insurance policies.
- Face-to-Face or Video Interview:
- Conducted by SBI General Insurance and training partner panel, focusing on sales skills, customer service, insurance knowledge, and adaptability.
- Duration: 15–25 minutes, often with a Branch Manager or HR.
- Document and Background Verification:
- Verifies eligibility (e.g., no relatives at SBI General, valid academic records).
- Successful candidates receive a Letter of Intent (LOI).
Candidate Experience: “I applied for an SBI General Insurance role in June 2025. The aptitude test was moderate, with insurance-related questions. Eduooze Skill’s mocks helped me score 75%. The interview focused on sales scenarios and my comfort with targets.” – Rohan K., Patna, 2025.
Source: SBI Life Insurance Interview Questions (2025) | Glassdoor – www.glassdoor.com
Common Interview Questions and Sample Answers
Below are frequently asked interview questions for the SBI General Achiever Program, inferred from SBI General Insurance and SBI Life Insurance interview patterns, with sample answers tailored to a sales and relationship management role.
1. Tell Me About Yourself
- Purpose: Assesses communication skills and role alignment.
- Sample Answer: “I’m Ankit Sharma, a BBA graduate from Ranchi University with 58% marks. During my internship at a retail firm, I developed strong customer engagement skills, achieving 15% above sales targets. I’m passionate about the insurance sector and excited to join the SBI General Achiever Program to leverage my skills in selling insurance products like health and motor policies, contributing to SBI General’s customer-centric mission.”
- Tip: Keep it concise (1–2 minutes), focusing on education, relevant experience, and enthusiasm for insurance.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
2. Why Do You Want to Join the SBI General Achiever Program?
- Purpose: Tests your research and motivation.
- Sample Answer: “SBI General Insurance, a trusted subsidiary of State Bank of India, is a leader in non-life insurance with innovative products like Arogya Premier and Cyber Vault. The Achiever Program offers robust training and a clear path to a Business Development role, aligning with my passion for sales and customer service. I’m eager to contribute to SBI General’s goal of expanding insurance penetration across India.”
- Tip: Highlight SBI General’s reputation, program benefits, and your career goals.
Source: SBI General Insurance Careers – www.sbigeneral.in
3. Are You Comfortable with Sales?
- Purpose: Evaluates your sales aptitude and enthusiasm.
- Sample Answer: “Yes, I’m comfortable with sales and thrive on meeting customer needs while achieving targets. During my internship, I exceeded monthly sales targets by 20% by understanding customer preferences and personalizing pitches. For example, I convinced clients to opt for bundled services, increasing revenue by 15%. At SBI General, I’d apply this approach to sell products like health and motor insurance effectively.”
- Tip: Use specific examples and relate to insurance sales.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
4. How Would You Sell an Insurance Product to a Customer?
- Purpose: Tests sales skills and customer focus.
- Sample Answer: “I’d use a consultative approach, starting by understanding the customer’s needs. For a family-oriented client, I’d pitch SBI General’s Arogya Premier Health Insurance, highlighting its ₹1 crore coverage and cashless hospitalization benefits. I’d address concerns like premium costs transparently and follow up to ensure satisfaction, building trust aligned with SBI General’s values.”
- Tip: Mention a specific SBI General product and tailor the pitch to customer needs.
Source: SBI General Insurance Products – www.sbigeneral.in
5. How Would You Handle a Customer Complaint?
- Purpose: Assesses customer service and problem-solving skills.
- Sample Answer: “Using the STAR method: In my internship, a customer was upset about a billing discrepancy. I listened empathetically, clarified the issue, and coordinated with the team to resolve it within 24 hours, earning a positive review. At SBI General, I’d apply the same approach, using CRM tools to track complaints and ensure quick resolution, aligning with the company’s customer-first ethos.”
- Tip: Emphasize empathy, quick resolution, and SBI General’s customer focus.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
6. What Are the Major Products Offered by SBI General Insurance?
- Purpose: Tests knowledge of SBI General’s portfolio.
- Sample Answer: “SBI General Insurance offers a range of non-life insurance products, including:
- Health Insurance: Arogya Premier, Arogya Plus (up to ₹1 crore coverage).
- Motor Insurance: Comprehensive and third-party policies for vehicles.
- Home Insurance: Covers property damage and contents.
- Cyber Insurance: Cyber Vault for digital asset protection.
- Travel and SME Insurance: Tailored for travelers and small businesses.
These products enable Business Development Executives to meet diverse client needs and achieve sales targets.”
- Tip: Mention specific products and their relevance to the role.
Source: SBI General Insurance Products – www.sbigeneral.in
7. What Is KYC, and Why Is It Important in Insurance?
- Purpose: Assesses understanding of regulatory compliance.
- Sample Answer: “KYC, or Know Your Customer, is a process to verify customer identity using documents like PAN or Aadhaar, mandated by IRDAI. It prevents fraud, money laundering, and ensures trust. In SBI General, KYC is critical for secure policy issuance, especially for high-value products like Arogya Premier, ensuring compliance and customer safety.”
- Tip: Connect KYC to IRDAI regulations and SBI General’s operations.
Source: SBI Life Insurance Interview Questions (2025) | Glassdoor – www.glassdoor.com
8. How Do You Generate Leads for Insurance Sales?
- Purpose: Evaluates sales strategy and initiative.
- Sample Answer: “I’d use a multi-channel approach:
- CRM Analysis: Identify potential clients using SBI General’s CRM data.
- Networking: Attend community events to connect with prospects.
- Digital Channels: Leverage SBI General’s website and social media for inbound leads.
- Referrals: Encourage existing policyholders to refer others with incentives.
In my internship, I generated 20% more leads by personalizing pitches, a strategy I’d apply at SBI General.”
- Tip: Highlight practical methods and past success.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
9. What Are Your Strengths and Weaknesses?
- Purpose: Assesses self-awareness and role fit.
- Sample Answer: “My strengths are strong communication and persistence, demonstrated by exceeding sales targets by 15% in my previous role. My weakness is sometimes over-analyzing decisions, but I’m improving by setting clear timelines and seeking feedback, ensuring efficiency in a fast-paced role at SBI General.”
- Tip: Choose strengths relevant to sales and a manageable weakness with an improvement plan.
10. What Are Your Thoughts on the SBI Brand?
- Purpose: Tests brand awareness and alignment.
- Sample Answer: “SBI is a trusted name in Indian finance, with SBI General Insurance being a market leader in non-life insurance, known for innovative products like Cyber Vault and a strong focus on customer service. Its parent company, State Bank of India, founded in 1955, has over 22,000 branches, reflecting its reliability. I’m excited to contribute to SBI General’s reputation for excellence and financial inclusion.”
- Tip: Highlight SBI’s legacy and SBI General’s insurance focus.
Source: 200+ SBI General Insurance Interview Questions & Answers | AmbitionBox – www.ambitionbox.com
Preparation Tips for the SBI General Achiever Program Interview
- Research SBI General Insurance:
- Study SBI General’s history (founded 2009, JV with IAG Australia), products (e.g., Arogya Premier, Cyber Vault), and values (customer focus, innovation).
- Use resources like www.sbigeneral.in and annual reports.
- Practice Sales and Customer Service Scenarios:
- Prepare 1–2 minute pitches for SBI General products (e.g., health, motor insurance).
- Use the STAR method for behavioral questions (e.g., handling customer complaints).
- Eduooze Skill Support: Our role-play workshops simulate insurance sales scenarios.
- Master Insurance and Banking Knowledge:
- Learn 20+ terms: KYC, AML, IRDAI, sum assured, premium, CRR (4.5%), SLR (18%), repo rate (6.75%).
- Study SBI General’s product portfolio and competitors (e.g., ICICI Lombard, HDFC ERGO).
- Eduooze Skill Support: PGCRB’s insurance modules cover these topics.
- Excel in the Aptitude Test:
- Practice 50 questions daily: 20 numerical (DI, profit/loss), 15 reasoning (puzzles), 10 verbal, 5 insurance/banking awareness.
- Aim for 80% accuracy to counter negative marking.
- Eduooze Skill Support: 1,000+ question bank tailored for SBI General’s test.
- Refine Communication and Body Language:
- Practice concise answers (1–2 minutes) in mock interviews.
- Maintain eye contact, smile, and sit upright, as body language accounts for 70% of communication.
- Eduooze Skill Support: Communication workshops enhance clarity.
- Dress Professionally:
- Wear formal attire (e.g., navy suit, polished shoes).
- Arrive 15 minutes early.
Source: How to Ace the SBI CBO Interview 2025? Tips and Strategies – www.oliveboard.in
Sample Study Plan (4 Weeks)
- Week 1: Build Basics:
- Study 10 insurance/banking terms/day (e.g., KYC, sum assured).
- Practice aptitude questions (20 numerical, 15 reasoning, 10 verbal/day).
- Draft answers for “Tell Me About Yourself” and “Why SBI General?”
- Week 2: Advanced Preparation:
- Practice DI (15 questions/day) and puzzles (10/day).
- Prepare sales pitches for 2–3 SBI General products.
- Study SBI General’s history, products, and competitors.
- Week 3: Mock Tests and Interviews:
- Take 3 full-length aptitude mocks weekly (50–60 questions, 60 minutes).
- Practice 5 interview questions daily with Eduooze’s role-plays.
- Revise insurance terms and IRDAI regulations.
- Week 4: Final Prep:
- Take 5 aptitude mocks, aiming for 80+ marks.
- Practice 10 interview answers and 3 sales pitches.
- Review SBI General’s digital initiatives (e.g., online policy issuance).
Eduooze Skill Support: PGCRB’s structured plan aligns with this schedule.
Why Choose Eduooze Skill Institute?
- PGCRB Program: Covers aptitude, insurance knowledge, sales, and interview skills for the SBI General Achiever Program.
- Mock Tests: 1,000+ questions simulating SBI General’s aptitude test.
- Workshops: Focus on sales pitches, customer scenarios, and communication.
- Job Fairs: Connect with SBI General recruiters in Patna, Ranchi, and beyond.
- Certifications: PGCRB certificate enhances employability.
- Contact: 9142465110 or www.eduooze.com.
Testimonial: “Eduooze’s mock tests and sales workshops helped me clear my SBI General Insurance interview with confidence!” – Priya S., Jamshedpur, 2025.
Conclusion
The SBI General Achiever Program interview is a critical step toward a rewarding career in insurance with a leading non-life insurer. By preparing for key questions, mastering sales and customer service skills, and building insurance knowledge, candidates can excel. Eduooze Skill Institute’s PGCRB program, with its tailored mock tests, workshops, and job fairs, ensures you’re well-prepared to succeed. Start your preparation today to secure a role in the SBI General Achiever Program in 2025.
Call to Action: Ace the SBI General Achiever Program interview with Eduooze Skill’s PGCRB! Call 9142465110 or visit www.eduooze.com to enroll and access mock tests, certifications, and job fairs for 2025.